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Can I purchase locksets that are already keyed alike?
Yes, most stores carry locksets that are available with the keyed alike capability.
Keyed alike means that one key will open multiple doors providing added
convenience for the home owner. Your key code can be found on the Master
Lock package.
Can one key open all my door locks?
Many retailers and most locksmiths can convert all of your door locks to
operate from the same key.
If my lock is broken, should I repair or replace it?
In most circumstances, a broken lock cannot be repaired. For personal safety
and security, you should always replace your broken lock with a new one.
How much time will it take to install new locks?
Simply by using a Phillips head screwdriver, most individuals can replace their
existing locks in just 10 – 15 minutes each.
Which grade of door lock offers the best security for my home?
Industry experts agree that a Grade 2 NightWatch™ deadbolt with a 1” bolt is
the ideal choice for home security. For maximum protection, deadbolts are
recommended on all entry doors including front, rear, and side entrances as
well as any walk-in doors leading to your garage.
What is the difference between Grade 1, Grade 2, and Grade 3 door hardware?
The ANSI grading system is a voluntary standard widely used within the door
hardware industry, and is designed to determine the durability and level of
security provided by the lock.
• Grade 1 – commercial quality door locks most commonly used in heavy traffic
commercial buildings.
• Grade 2 – light commercial use and heavy residential use.
• Grade 3 – standard residential security.
Why can I open my locked front door with just a credit card in 3 seconds?
This problem is caused by a misaligned strike plate.
Keyed entry locks use what is referred to as a dead-locking "dog". If you were to look at the end of the latch, you will see two spring loaded bolts. The first is large and tapered and is intended to spring through the strike plate. The smaller flat bolt is the "dog".
For proper operation, the strike plate needs to be aligned such that the dog does not pass through the strike plate opening. if it does, the latch can be worked back with a credit card or screw driver. If the dog stops on the strike plate, the latch cannot be worked back. It is then "deadlocked" into position. Realigning the strike plate should alleviate the problem.
How do I know if my door is right-handed or left-handed?
To determine the Handing of a door face the OUTSIDE of the door.
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